Shipping policy

At KAPDA CAFE, we are committed to delivering comfort to your doorstep in a smooth, reliable, and timely manner. Every order is handled with care to ensure your products reach you in perfect condition.

All orders are typically processed within 2–4 business days from the date of confirmation. During high-demand periods, promotional campaigns, or festive seasons, processing times may be slightly extended, but we always strive to dispatch your order at the earliest.

Once dispatched, delivery timelines generally range between 5–10 business days, depending on your location, serviceability, and courier partner operations. Remote or non-metro locations may require additional time.

What you can expect:

• Orders are packed and dispatched within 2–4 business days
  
  

• Delivery usually takes 5–10 business days after dispatch
  
  

• Shipping charges (if applicable) are clearly shown at checkout
  
  

• We currently ship across most locations in India
  
  

• Tracking details are shared via email or SMS once your order is shipped
  
  

• Real-time tracking is available through our courier partners
  
  

While we work closely with trusted courier partners, delays caused by factors such as weather conditions, logistical challenges, government restrictions, or other unforeseen circumstances are beyond our direct control. However, our support team will always assist you in tracking your order and resolving any delivery-related concerns.

By placing an order on our website, you acknowledge and accept the terms outlined in this Shipping Policy.